Deena
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Articles
Votes on activity by Deena-
What shipment method do you use to ship my order?
We offer 2-day FedEx shipping on most initial orders and USPS for refill orders. Unfortunately, we do not offer next-day delivery.
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How can I resume my subscription?
You can always resume your subscription by logging into your Strut account. Click on My Orders, find the order you want to resume, click on Suspended and then Resume. Please be sure to check your ...
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Can I delay my next refill?
You can delay your next shipment by logging into your Strut Account. Find the order you want to delay, click on Active and then click on Delay. Enter the new date you want it to ship and then sav...
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How long does Semaglutide take to work?
Once Semaglutide is in your system, you may start feeling the effects of being less hungry, or feeling like your
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After I place an order, when will my order ship?
Once your order has been placed the physicians will review your chart as quickly as possible. New orders typically leave our pharmacy within 24 hours after the order has been approved. Orders are...
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What is my refund policy?
You are free to delay, suspend, or cancel your subscription at any time, although we do ask for a minimum of 48 hours notice before your next order is set to process. We cannot guarantee refunds fo...
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I changed my mind and want to cancel my new order
We will do our best to cancel the new order if it has not been already reviewed and approved. Once your order has been approved, we can not cancel the new order. You can log into your Strut Accou...
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How do I cancel my subscription?
You can cancel your subscription anytime before your next refill ships by contacting the Strut Care Team at care@struthealth.com.
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I did not receive a tracking number?
If you did not receive a tracking number, check your email spam folder please. Add both noreply@struthealth.com and hello@struthealth.com to your contact list to prevent them from occurring again. ...
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What is the status of my order?
To see the status of your order, log into your Strut Account and click on My Orders. If the order has been approved, click on the order and you'll see your tracking number for that particular orde...