To ensure your request to suspend or cancel a refill is processed on time, please notify us at least 48 hours before your next scheduled shipment date. This advance notice allows us to make the necessary adjustments and guarantees that your changes are implemented before your package is shipped. Please follow the steps below to suspend or cancel your subscription.
Suspending Subscription:
If you wish to suspend your subscription, you can do so by reaching out to our support team via email at care@struthealth.com. Simply send us a message with your request, and our Strut Care Team will assist you in suspending your subscription. We are committed to providing you with flexible options to manage your shipments according to your needs.
Cancelling Subscription:
If you would like to cancel your subscription entirely, we kindly ask that you log into your Strut Account, find your active order, and click the "Cancel Subscription" button.
